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General Policies and Procedures

Child Care Resource and Referral (CCR&R) is a Region 9 based resource and referral activity. The primary goal is to link families with child care options in their area and help providers have the best programs possible.


www.iredellsmartstart.org/region9.htm
1-877-670-8735

Region 9 provides free referral services to families looking for child care. They never recommend a program or provider, nor do they license them, they only make referrals. All legally operating child care providers are eligible to list with Region 9. Services and policies are unbiased and available to all people regardless of race, national origin, religion, age, gender, disability or political affiliation. Referrals are made to all programs (within an area agreed upon with the parent) and are under no form of investigation with the state of North Carolina.

Region 9 referral service is available Monday through Friday 8:00 a.m. until 5:00 p.m. with voice mail after hours. The information is simple and confidential. CCR&R will provide factual information for families. It is up to families to visit programs or providers to find the best possible care for their child. CCR&R can describe what quality care should be and find sources for financial or other needed services.

Families will be asked to complete a follow-up questionnaire and will receive a phone call to find out if care was found. Families are encouraged to keep up-to-date with the program they choose and report to us any feedback they want to share. If care is not found, we will look at the situation again and find new referrals.

 

 


The requirements apply
to both centers and homes.
Click to view the document>>>

 

 

Alexander County
Partnership for Children

1565 NC Hwy 90W
PO Box 1661
Taylorsville, NC 28681
Phone: 828-632-3799
Fax: 828-632-6411


Click for more details>>>

Using state and federal funds, North Carolina provides financial assistance for child care to many families through a program that is locally administered by the Department of Social Services. You make the choice!



Things to Look For When Searching
for Quality Child Care

  • Is the provider’s license displayed in a visible location?

  • Are emergency procedure plans posted?

  • Are fire extinguishers on site?

  • Are working smoke detectors on site for Family Child Care Homes?

  • Are dangerous substances, electrical cords, uncovered electrical outlets, cleaning materials, or medications accessible to the children?

  • Are the toys and materials developmentally appropriate for the different age groups?

  • Do pets have current vaccinations for Family Child Care Homes?

  • Are the furnishings used for child care in good repair?

  • Are separate spaces available for different age groups?

  • Are the furnishings child- sized?

  • Is the quantity of toys and materials sufficient and accessible for the number of children?

  • Are the sinks and bathroom stocked with appropriate supplies?

  • Do the children have an opportunity to play outside each day?

  • Is the outside free of litter and obvious hazards?

  • Is the outdoor play equipment sturdy and in good repair?

  • Are the children being supervised by a child care provider?

  • Are there a variety of outside equipment/toys available and appropriate for various ages?

  • Is there shade available outside where the children play?

  • Do children two years and younger play separately from the older children at the center?

  • Is there a current schedule posted?

  • Does the provider follow hand washing procedures after diapering and toileting?

  • Are activities observed appropriate for the ages of the children involved?

  • Does the center meet staff/child ratios?

  • Is the caregiver trained in CPR and First Aid?

  • Are nutritious meals/snacks provided?

  • Does the Child Care Center have a current weekly menu posted in a visible location?

  • How are children disciplined?

  • How are nap times handled?

  • What type of security methods are in place to insure the safety of the children?

  • What is the policy for a sick child?

  • What is the policy for administering medications?

  • Is the provider involved in continuing education?

  • What other family members will be present during child care hours in a Family Child Care home?

  • Does the provider encourage parents to drop in and visit at any time?

  • Is your initial reaction upon entering the facility a positive one?

  • Does the provider interact well with the children?

  • Does the provider seem patient and receptive to the needs of the children?

  • Do the hours of operation and holiday schedule accommodate your work schedule?

  • Is there a late pick-up fee charged?

  • Does the facility charge when a child is out sick or on vacation?

  • If you were a child would you want to spend your day at this facility?

 


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